Royal Care Chooses Apricot

News Provided By:

Apricot; Royal Care

New York, NY — February 4, 2026

Royal Care announced today the deployment of Apricot, an AI-powered documentation platform designed to reduce the time clinicians spend on documentation while maintaining accuracy and quality.

Clinical documentation is essential in home health care, but it is also one of the biggest drivers of clinician time and burnout. Clinicians often spend hours completing documentation during visits and after hours. 

“At Royal Care and Emerest Health, we’re committed to bringing the most advanced technology into home care in a way that strengthens clinical quality and supports our teams. We chose Apricot because it’s a purpose-built AI platform that helps transform visit details into structured, review-ready documentation — faster, more consistent, and easier for clinicians to complete.” said Joseph Katz, Chief Administrative Officer. 

This is an important step forward in how we modernize home care through responsible, clinician-first AI.

Apricot uses AI to simplify clinical documentation, reducing time spent on paperwork so clinicians can stay focused on patient care without sacrificing accuracy or quality. Built to fit into existing workflows, Apricot improves day-to-day efficiency and supports consistent care, helping teams serve patients more effectively.

“From a clinical perspective, Apricot stood out because the AI supports how clinicians actually work in the field — it enhances documentation without compromising clinical integrity. Throughout implementation, our focus has been on ensuring this technology improves accuracy, completeness, and consistency while fitting naturally into the visit workflow. We’re excited to go live because we anticipate faster note completion, fewer documentation gaps, and a smoother review process for QA and clinical leadership. It’s encouraging to see AI being applied in a practical way that truly supports clinicians and improves patient-centered care.” – Aline Bender, Director of Education at Royal Care

From a clinical perspective, Apricot stood out because the AI supports how clinicians actually work in the field — it enhances documentation without compromising clinical integrity.

“Our focus at Apricot is simple: help providers do more with less. By cutting documentation time and friction out of clinical workflows, we generate real ROI for operators while delivering a nurse experience that finally feels supportive instead of burdensome” said Trent Smith, CEO of Apricot.

By cutting documentation time and friction out of clinical workflows, we generate real ROI for operators while delivering a nurse experience that finally feels supportive instead of burdensome

The adoption of Apricot underscores Royal Care’s ongoing commitment to easing the documentation workload while promoting accuracy, clinician satisfaction, and the delivery of high-quality patient care.

About Royal Care

Royal Care delivers compassionate, high-quality home health services to patients across New York City, bringing personalized care directly into the home. Grounded in clinical excellence and a people-first culture, Royal Care supports its clinicians and caregivers while embracing thoughtful innovation to strengthen outcomes and the overall care experience for patients and families.

Website: royalcare.nyc